Privacy Policy

Last updated: September 25, 2026

  1. WHO WE ARE

Soleverie respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in connection with soleverie.com and our customer relationships.

The organization responsible for personal information handled through Soleverie is:

NorthBridge Global LLC
doing business as Soleverie
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Privacy Officer: NorthBridge Global LLC
Email: soleverie@outlook.com
Website: soleverie.com

We apply Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, together with any applicable provincial privacy law.

  1. PERSONAL INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect:

  • your name;
  • billing and delivery addresses;
  • email address and other contact information you choose to provide;
  • order, transaction, payment-status, return, refund, and customer-service information;
  • products viewed, purchased, or placed in a cart;
  • IP address, device, browser, operating-system, and website-usage information;
  • cookie identifiers and similar online identifiers;
  • analytics and advertising information where permitted and, when required, with consent;
  • marketing preferences and consent records;
  • messages and materials you send us; and
  • security, fraud-prevention, and risk information.

Payment-card details are generally processed by specialized payment providers. We do not ordinarily store complete payment-card numbers.

  1. HOW WE COLLECT INFORMATION

We may collect information directly from you; through orders, accounts, returns, or communications; automatically when you use the website; through cookies; and from Shopify, payment providers, carriers, fulfilment partners, security providers, analytics providers, and advertising partners where lawful.

  1. WHY WE USE PERSONAL INFORMATION

We use personal information to:

  • process orders, payments, delivery, returns, exchanges, and refunds;
  • communicate about orders and respond to customer-service requests;
  • detect fraud, abuse, security threats, and unauthorized activity;
  • maintain and improve our store, products, services, and technical performance;
  • comply with tax, accounting, consumer-protection, regulatory, and legal obligations;
  • establish, exercise, or defend legal claims;
  • send marketing where we have the consent or other permission required by law; and
  • measure advertising or analytics where permitted and, when required, with consent.

We identify purposes before or at the time of collection and limit collection to information reasonably needed for those purposes.

  1. CONSENT AND YOUR CHOICES

We obtain meaningful consent where required, taking account of the sensitivity of the information and the reasonable expectations of the individual.

You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to provide a requested service. We will explain relevant consequences when appropriate.

  1. COOKIES AND SIMILAR TECHNOLOGIES

Our store uses cookies and similar technologies for essential operations, preferences, analytics, security, and advertising. Non-essential technologies are used in accordance with applicable law and your available consent choices. See our Cookie Policy for further information.

  1. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose information as reasonably necessary to:

  • Shopify and related ecommerce technology providers;
  • payment and fraud-prevention providers;
  • suppliers, warehouses, fulfilment providers, carriers, and couriers;
  • hosting, cloud, security, IT, analytics, and customer-service providers;
  • accountants, tax advisers, lawyers, and other professional advisers;
  • advertising providers where lawful and subject to required choices;
  • a buyer or successor in a proposed or completed business transaction, subject to appropriate protections; and
  • courts, regulators, law-enforcement bodies, or other authorities when required or permitted by law.

Service providers acting for us are expected to use information only for authorized purposes and protect it appropriately. Some providers may act independently for certain processing, in which case their own privacy notices also apply.

  1. SHOPIFY

Our online store is hosted through Shopify. Shopify processes personal information to provide storefront, shopping-cart, checkout, security, and related services. Information may be processed by Shopify and its affiliates in multiple countries under their applicable privacy terms.

  1. CROSS-BORDER PROCESSING

NorthBridge Global LLC is located in the United States, and some service providers may process information outside Canada. Personal information processed in another jurisdiction may be subject to that jurisdiction’s laws and lawful access by its authorities.

We use contractual, organizational, and technical measures appropriate to the circumstances when engaging service providers that process information for us.

  1. MARKETING COMMUNICATIONS

We send commercial electronic messages only where permitted by Canada’s Anti-Spam Legislation (CASL) and other applicable law. Messages identify the sender and include a working unsubscribe method where required.

You may unsubscribe through the link in a marketing message or by emailing soleverie@outlook.com. We will process unsubscribe requests within the period required by law. You may still receive necessary transactional, service, security, or order-related communications.

  1. RETENTION

We retain personal information only for as long as reasonably necessary for the identified purposes, legal and accounting obligations, dispute resolution, fraud prevention, security, and enforcement of agreements. When information is no longer required, we delete, anonymize, or securely dispose of it, subject to lawful retention requirements.

  1. SAFEGUARDS

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No internet-based system can guarantee absolute security.

  1. ACCESS, CORRECTION, AND PRIVACY REQUESTS

Subject to applicable exceptions, you may request access to personal information we hold about you and ask us to correct inaccurate or incomplete information. You may also ask questions, withdraw consent where applicable, or challenge our compliance.

Send requests to the Privacy Officer at soleverie@outlook.com. We may request information reasonably necessary to verify your identity. We will respond within the period required by applicable law or explain any permitted extension.

  1. PRIVACY COMPLAINTS

Please contact our Privacy Officer first so that we can investigate and respond. You may also have the right to complain to the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.

  1. CHILDREN

Our store is not directed to children. We do not knowingly seek personal information from individuals who cannot provide valid consent for the relevant activity. If you believe a child’s information was provided improperly, contact us.

  1. CHANGES TO THIS POLICY

We may update this policy when our services, technologies, practices, or legal obligations change. The current version and revision date will be posted on this website.

  1. CONTACT THE PRIVACY OFFICER

Privacy Officer
NorthBridge Global LLC
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Email: soleverie@outlook.com
Website: soleverie.com