Terms and conditions

TERMS AND CONDITIONS

Effective date: September 25, 2026

  1. SCOPE AND OPERATOR

These Terms and Conditions apply to the use of soleverie.com and to orders placed through our online store.

The store operator and contracting party is:

NorthBridge Global LLC
doing business as Soleverie
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Email: soleverie@outlook.com
Website: soleverie.com

“Soleverie,” “we,” “us,” and “our” refer to NorthBridge Global LLC doing business as Soleverie.

Nothing in these Terms limits rights or remedies that cannot lawfully be waived under applicable Canadian federal, provincial, or territorial law.

  1. PRODUCT INFORMATION

We make reasonable efforts to describe products, colours, materials, sizes, prices, and availability accurately. Screen settings and lighting may cause colours to appear slightly different from the physical product.

Product images are illustrative. Minor differences that do not make the product materially different from its description or ordinary purpose may occur. Your mandatory rights concerning defective, misrepresented, or incorrectly supplied goods remain unaffected.

  1. ORDERS AND CONTRACT FORMATION

Product listings are invitations to place an order and are not binding offers by Soleverie. You may review and correct your order before submitting it.

Submitting an order is an offer to purchase the items in your cart. An automated acknowledgment confirms receipt but does not necessarily mean the order has been accepted.

We accept an order when we send an express order confirmation or shipping confirmation, ship the product, or process payment in circumstances where payment processing constitutes acceptance. If we cannot accept an order, we will notify you and reverse or refund any payment collected.

  1. AVAILABILITY

Products are offered subject to availability. Adding an item to a cart does not reserve it. If an item becomes unavailable before acceptance, we may decline the order and refund any payment received.

  1. PRICES, TAXES, AND OTHER CHARGES

Prices are displayed in Canadian dollars (CAD) unless clearly stated otherwise. Applicable sales taxes and any mandatory charges payable through our checkout will be shown before you place the order.

Standard shipping within Canada is free unless a different charge is clearly disclosed before purchase.

We may change prices for future orders. Price changes do not affect an order already accepted. If a price or product description contains an obvious error, we may correct it before accepting the order. If an accepted order is affected by a material error, we will contact you and provide any remedy required by law.

  1. PAYMENT

Available payment methods are displayed at checkout. You confirm that you are authorized to use the selected payment method.

Payments may be handled by external payment providers. Soleverie does not ordinarily receive or store complete payment-card numbers.

  1. DELIVERY

We currently deliver to addresses within Canada. Our estimated standard delivery time is 7–15 calendar days unless another estimate is shown before purchase.

Orders containing multiple items may be delivered in separate packages at no additional shipping charge solely because the order was split.

Risk of loss or damage remains with Soleverie until the goods are delivered to you or a person you designate, except where applicable law provides otherwise or you independently appoint a carrier not offered by us.

  1. DELIVERY INFORMATION

You are responsible for providing a complete and accurate delivery address and email address. Contact soleverie@outlook.com immediately if you notice an error. We will try to update the order, but changes cannot be guaranteed after processing or shipment begins.

  1. RETURNS, EXCHANGES, AND REFUNDS

Soleverie offers a voluntary 30-day return policy for eligible items. Conditions and instructions are set out in our Returns and Refunds Policy.

For change-of-mind returns, customers generally pay direct return shipping costs. For confirmed defective, damaged, or incorrect goods, we provide the remedy and cover reasonable return shipping as required by applicable law.

The voluntary policy does not replace or limit mandatory consumer rights.

  1. DEFECTIVE, DAMAGED, OR INCORRECT GOODS

If a product is defective, damaged on arrival, materially different from its description, or not what you ordered, contact soleverie@outlook.com. Include your order number, a description, and photographs where reasonably available.

Depending on the circumstances and applicable law, an appropriate remedy may include repair, replacement, refund, price adjustment, or another legally required solution. We do not exclude statutory warranties, conditions, or remedies that cannot lawfully be excluded.

  1. PROMOTIONS AND DISCOUNT CODES

Promotions may have additional conditions. Unless stated otherwise, discount codes have no cash value, may not be combined, and cannot be applied retroactively. We may change or end promotions for future orders, but will honour a promotion incorporated into an accepted order.

  1. INTELLECTUAL PROPERTY

Store content owned by or licensed to Soleverie—including text, graphics, images, branding, and layout—is protected by applicable intellectual-property laws. You may use the store for personal, non-commercial shopping. Unauthorized reproduction, distribution, modification, or commercial use is prohibited.

  1. WEBSITE AVAILABILITY AND THIRD-PARTY SERVICES

We work to keep the store secure and available but cannot guarantee uninterrupted operation. We may maintain, update, or temporarily restrict the store for technical, security, or operational reasons.

Third-party providers may support payments, delivery, hosting, analytics, and other functions. External websites are operated under their own terms and policies.

  1. LIABILITY

To the maximum extent permitted by law, Soleverie is not liable for indirect, incidental, special, or consequential loss that was not reasonably foreseeable when the contract was formed.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence where it cannot be limited, personal injury caused by negligence where applicable, breach of a mandatory statutory duty, or any other liability or consumer remedy that cannot lawfully be excluded or limited.

  1. EVENTS OUTSIDE OUR REASONABLE CONTROL

We are not responsible for delay or failure caused by events outside our reasonable control that could not have been prevented through reasonable care. We will take reasonable steps to reduce the impact and will not limit remedies that applicable law requires for delayed or undelivered goods.

  1. PRIVACY AND MARKETING

We handle personal information in accordance with our Privacy Policy and Cookie Policy. Commercial electronic messages are sent only as permitted by applicable law and include an available unsubscribe method where required.

  1. COMPLAINTS

Send complaints to soleverie@outlook.com with your name, order number where applicable, a clear description, relevant supporting material, and the outcome you are seeking. We will review the matter and work toward a fair response.

  1. GOVERNING LAW

These Terms are governed by the laws applicable to the transaction, without excluding mandatory consumer-protection rules in the Canadian province or territory where you reside. Any choice-of-law or forum provision is subject to rights that cannot lawfully be waived.

  1. SEVERABILITY AND CHANGES

If any provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. The version in effect when an order is accepted generally governs that order. Later changes do not retroactively alter an accepted order unless lawfully agreed.

  1. CONTACT

Email: soleverie@outlook.com
Website: soleverie.com

NorthBridge Global LLC
doing business as Soleverie
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America